The Manager Gap IndexWhat state is your team actually in?
Every team is in one of four states. Stable. Quietly slipping while the numbers still look fine. Fighting conditions outside its control. Or already stalling. Most managers can name the last one, because by then it has already cost them. The other three are harder to tell apart from the inside.
This diagnostic works out the most likely state of your team from things you have directly observed, then tells you how far your picture and your team’s reality are likely to sit apart. Twenty questions. About five minutes.
This is for anyone who leads a team directly: managers, heads of department, directors, and founders with people reporting to them. Company size does not matter. It asks about one team, the one you lead now.
Your answers are private. Nothing individual is ever published. Anything this research reports is aggregated across everyone who takes part.
Before you start: answer from memory of actual events. There are no wrong answers. But a guessed answer makes the result meaningless. “Can’t recall” is a valid and useful answer.
What happens to your answers
Your answers are stored so the cohort can be studied as a whole. Nothing individual is ever published. The research that comes out of this, including the Index and the book, reports patterns across everyone who takes part, never one person’s answers.
Your name and email are used to send you your report, and Clive may write to you once about your result. That is the only contact. Nothing here is sold or passed to anyone else, and you can have your answers deleted at any time by replying to the report or writing to [email protected].
This page sets no cookies and runs no third-party analytics. It does record how far each visit gets through the questions, under a random number that is discarded when you close the tab and is never attached to your answers, your name or your email. That is used for one thing: seeing where the questions lose people.
Who is behind this
Clive Hays built this instrument. He is a co-founder of Clover ERA and co-wrote two books on why teams quietly stop performing: The Trillion Dollar Problem (2024) and Already Gone (2025). He is on LinkedIn.
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Your result is ready. Where should we send the full report?
Your answers are being read.
The full reading goes to in about two minutes, with a link that opens it. The link does not expire.
Nothing else is needed from you.